Fast Track order processing update

It has only been 4 months since the Fast Track order processing was launched and many of you have availed the Fast Track option so far. As a result though, the regular orders have been pushed back and many of you have been waiting for upto 5 to 6 months now for your pen. Knowing that there is only so much I can do to speed things up, I felt that there was a need to make a change which will benefit everyone.

In the modified system, Fast Track orders will be placed after every 2 regular orders. This will still allow the Fast Track orders to be processed within a reasonable amount of time, while making progress on the regular orders.

I have a lot of loyal customers and Thanks to all of you, that base is growing. I would be more than happy to introduce a loyalty based points system, wherein, your order can be bumped up once you accumulate a certain number of loyalty points. This will require more work from me and coordination with all of you. I may not be ready for it yet, but this is something to look forward to in the future.

Important Update: New Presentation Boxes and Packaging

All Fosfor pens so far have been offered with a presentation box. The latest boxes were made from MDF material which was laser cut. It was an innovative approach, but had it's own pitfalls: 1) the boxes were fragile and were getting damaged in transit and 2) making them was a time consuming process.

To address the above, I have now switched to professional boxes. This is what the new presentation box looks like:

These are single pen boxes with lacquered exterior and velvet interior. They are strong enough to protect the pen inside. They have a magnetic lock so that the box doesn't open inadvertently. Every box is engraved with the fosfor logo.

Apart from this, I have also added the option of telescopic packaging. This is a cost-effective approach aimed at providing the best value in situations where a presentation box is not required.

Here is how these options are going to work:

1. All pens going forward will be shipped with Telescopic packaging.
2. Worldwide shipping will be reduced to $9 for Telescopic packaging. Those who may have made the purchase online will get a refund once your order is processed.
3. The presentation box will be offered at an additional price of $6.99.
4. Worldwide shipping will continued to be offered at $12 with the Presentation box.

Launching -> Fosfor Fast Track & Order Tracking

Thanks to all the pen fans around the world, there has been an overwhelming response so far. This has kept me busy not only in the pen making activity, but also in responding to messages across various online channels, including emails. Many of you are curious about when your pen will be ready. This ends up creating more work for me to respond to those messages and takes time away from the pen making activity. So, in order to help achieve best results, I am launching two programs: 1) Online Order Update and 2) Fosfor Fast Track.

1) Online Order Update

This is a log of all the confirmed orders I have received so far. I will be updating this log on a weekly basis. This order log will be available online. Only a brief description of the pen will be provided in this log. An estimated start will be indicated. It will also indicate the order that I am currently working on. Most of you will be able to locate your order in this log. However, I will start communicating individual order numbers soon.

2) Fosfor Fast Track

As evident from the order list, the wait time for some you may be beyond what you'd expected. Hence, I am launching a new program called "Fosfor Fast Track". This will essentially allow you to get your pen made quicker. A detailed description of how this program works is provided on the new ordering page. Those who are interested in participating in this program, please email me and I will take care of you.

I am hoping that this will help streamline the communication and make it easy for you to follow-up on your orders.


Here is a link to both the programs: http://fosforpens.com/ordering.html

New for 2016: what's in the tray

Hello Pen fans,

Thanks for the overwhelming support in 2015 and a great beginning for 2016. I know many of you are eagerly awaiting your turn.

When I start working on a pen, I inform you about it and then send out a series of email updates as I make progress. I wanted to do something more engaging and also involve others in the process.

So for 2016 and onwards, I am launching what I call "What's in the tray" with a twitter hashtag of "#fosfortray". The way this will work is as follows:

1. I will inform the individual when I am about to start your pen.
2. You can then subscribe to the Twitter hashtag "#fosfortray" where you will get updates on your pen, which will be a photo of my tray with the pen parts that I am working on.
3. Others can also see what's going on at any give time. I will put daily updates as much as possible.
4. Once the pen is ready, I will inform the owner again via email.

I hope this helps achieve the objective of engaging everyone and also makes it easy for you to follow the progress.

So what's in the fosfor tray right now?